Kasha, Caroline and Barbara were great either on the phone or in person. Room clean. Got a late pizza-restaurant and reception were super.

I would definitely stay here again and would not hesitate to recommend it. Staff excellent; very helpful. The beds were very comfortable and the room was clean and “airy”.

The room was spacious with good quality furnishings. Hotel well located. Staff very helpful.

Rooms very modern with a HUGE bed that’s beyond comfy! Location is brilliant. Receptionist very friendly and approachable about any concerns.

Everyone was so friendly - especially Laura-Ann and Lottie on front desk. I felt that the staff all enjoyed working here which you can sense in the great way they looked after me. Would definitely come again.

Stayed here several times, in a superior room and they are fantastic, staff really look after you.

What a great find! If you are visiting Newcastle I would say you will be hard pressed to find a better place to stay.

Great stay, staff very pleasant, friendly and helpful. Room clean, tidy and we’ll equipped. Will stay again when in the area.

Very stylish hotel, funky bars on the front and Scalini’s restaurant also very nice. Rooms are well equipped with large comfy beds.